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» Critical issues in interaction design
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CHI
2007
ACM
14 years 9 months ago
Patterns of empathy in online communication
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...
Ulrike Pfeil, Panayiotis Zaphiris
CHI
2007
ACM
14 years 9 months ago
The VVIP system: encouraging the use of public transport in Edinburgh
This article is concerned with the encouragement and promotion of the use of buses in Edinburgh, especially among visually impaired users and tourists / migrant workers. The repor...
Darren James Thomson, Marius Gylseth, Robert McGar...
CHI
2006
ACM
14 years 9 months ago
Broken expectations in the digital home
As part of an ongoing effort to understand ease of use of digital home technologies, we undertook an exploratory study of people who use their home networks for more than just bro...
Sara A. Bly, Bill N. Schilit, David W. McDonald, B...
CHI
2005
ACM
14 years 9 months ago
Imprints of place: creative expressions of the museum experience
Personalization and social awareness, important aspects in the definition of a place, are traditionally overlooked in the design of technology for museums. We describe Imprints, a...
Kirsten Boehner, Jennifer Thom-Santelli, Angela Zo...
CHI
2005
ACM
14 years 9 months ago
Blind learners programming through audio
The development of programming skills is a motivating issue in computer science. Programming languages have been increasingly used to map end-users needs and mental models. The nu...
Jaime Sánchez, Fernando Aguayo