Government e-services available to citizens represent one of the most frequent and critical points of contact between public administrations and citizens. In addition to common se...
Sensors are becoming increasingly important in interaction design. Authoring a sensor-based interaction comprises three steps: choosing and connecting the appropriate hardware, cr...
Existing research addresses how designers create tools to support improvisation, yet little research explores how improvisation offers tools to support design work. This paper exp...
Downstream utility is a critical success factor for usability evaluation methods, in terms of the extent to which they can deliver value. In this paper we argue that field methods...
The usability of Free/Libre/Open Source Software (FLOSS) is a new challenge for HCI professionals. Although HCI professionals are working on usability issues in FLOSS, the CHI com...