39 search results - page 6 / 8 » Critical success factors for a customer relationship managem... |
JDCTA
2010
13 years 2 months ago
2010
The purpose of this article is to encourage research on the aspects of consumer behaviour, particularly as found in groups of consumers. For both researchers and practitioners, co...
IADIS
2004
13 years 8 months ago
2004
The Internet today can be seen as a global market for electronic services. Each provider can offer its services, and customers can choose between several providers offering simila...
CAISE
2003
Springer
13 years 11 months ago
2003
Springer
Multi-channel information systems involve data redundancy, which, in turn, requires the implementation of synchronization mechanisms among overlapping databases. This need for peri...
ECIS
2004
13 years 8 months ago
2004
Trust building has been acknowledged as one of the critical factor for the success of e-commerce. However, few sources of trust were identified in online transaction. This paper t...
ISF
2008
13 years 6 months ago
2008
Trust has been considered a central aspect of successful IT outsourcing from the beginning of the outsourcing relationship to the end. A great deal of interest in trust has been d...