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» Customer Interfacing - Lessons Learned
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DSVIS
2003
Springer
14 years 1 months ago
Addressing Marketing Requirements in User-Interface Design for Multiple Platforms
The commercial use of the Internet for service provision has deeply changed the environment where human-computer interaction takes place. Web interfaces are now integrated in overa...
Lia Patrício, João Falcão e C...
VIS
2009
IEEE
150views Visualization» more  VIS 2009»
14 years 9 months ago
VisMashup: Streamlining the Creation of Custom Visualization Applications
Visualization is essential for understanding the increasing volumes of digital data. However, the process required to create insightful visualizations is involved and time consumin...
Emanuele Santos, Lauro Lins, James P. Ahrens, J...
ECIS
2001
13 years 9 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
JCIT
2010
190views more  JCIT 2010»
13 years 3 months ago
Application of Feature Extraction Method in Customer Churn Prediction Based on Random Forest and Transduction
With the development of telecom business, customer churn prediction becomes more and more important. An outstanding issue in customer churn prediction is high dimensional problem....
Yihui Qiu, Hong Li
KDD
2006
ACM
113views Data Mining» more  KDD 2006»
14 years 8 months ago
A new multi-view regression approach with an application to customer wallet estimation
Motivated by the problem of customer wallet estimation, we propose a new setting for multi-view regression, where we learn a completely unobserved target (in our case, customer wa...
Srujana Merugu, Saharon Rosset, Claudia Perlich