209 search results - page 27 / 42 » Customer Service Management: Towards a Management Informatio... |
SIGUCCS
2000
ACM
13 years 11 months ago
2000
ACM
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
GECCO
2007
Springer
14 years 2 months ago
2007
Springer
Design for specific customer service plays a crucial role for the majority of the market in modern electronics. However, adaptability to an individual customer results in increasi...
ISPA
2004
Springer
14 years 1 months ago
2004
Springer
Context-aware computing is a computing paradigm in which applications can take advantage of contextual information. Quality of network connection is a very important factor for mob...
DSS
2008
13 years 8 months ago
2008
The rapid propagation of the Internet and information technologies has changed the nature of many industries. Fast response and personalized recommendations have become natural tr...
BPSC
2010
13 years 6 months ago
2010
: Advanced business processes are mostly distributed and require highly flexible management capabilities. In such scenarios, process parts often leave their initiator’s direct sp...