128 search results - page 12 / 26 » Customised Customer Support Using a Soft Computing Approach |
HICSS
2002
IEEE
14 years 1 months ago
2002
IEEE
In the current market there is a proliferation of knowledge management software solutions. The aim of this paper is to discuss issues concerned in selecting such a system to suppo...
JSAC
2010
13 years 7 months ago
2010
Abstract—When an emergency happens, public communication networks, including cellular networks, public switched telecommunication networks, and the Internet can be utilized to su...
ECHT
1992
14 years 1 months ago
1992
An approach to exible hyperbase hypertext database support predicated on the notion of extensibility is presented. The extensible hypertext platform Hyperform implements basic hyp...
ICSE
1998
IEEE-ACM
14 years 1 months ago
1998
IEEE-ACM
As software engineering efforts move to more complex, distributed environments, coordinating the activities of people and tools becomes very important. While groupware systems add...
CHI
2010
ACM
14 years 3 months ago
2010
ACM
In this paper, we present NiCEBook, a paper notebook that supports taking, structuring and reusing notes. Through a study of note-taking habits, we observed that different strateg...