This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
The disparity between microprocessor clock frequencies and memory latency is a primary reason why many demanding applications run well below peak achievable performance. Software c...
Joseph Gebis, Leonid Oliker, John Shalf, Samuel Wi...
Light-weight, flexible access control, which allows software to regulate reads and writes to any granularity of memory region, can help improve the reliability of today’s multi...
Based on the FOCUS theory of distributed systems (see [Broy, Stølen 01]) that are composed of interacting components we introduce a formal model of services and layered architectu...
An explicit spline representation of smooth free-form surfaces is combined with a hierarchy of meshes to form the basis of an interactive sculpting environment. The environment of...