At the heart of most computer systems is a file system. The file system contains user data, executable programs, configuration and authorization information, and (usually) the bas...
A Data Warehouse (DW) is a data repository that integrates data from multiple sources and organizes the data according to a set of data structures called dimensions. Each dimension...
Form documents or screen forms bring essential information on the data manipulated by an organization. They can be considered as different but often overlapping views of its whole...
Jan Hidders, Jan Paredaens, Philippe Thiran, Geert...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
In a unified knowledge representation data, information and knowledge are all represented in a single formalism as "items". Objects are item building operators. Items an...