The telecommunication industry has been through disruptive times, but data networking service revenue has continued to rise. The telecom industry is expected to continue to grow as...
Wireless LANs with their increased data rate become an attractive technology for connecting mobile users to the Internet. Efficient deployment of wireless LANs will require the ab...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Remarkable advances in instructional communication technology (ICT) have now made is possible to provide high levels of enrichment and the kinds of curricular differentiation that...
Since the early 1970s, decision support systems (DSS) technology and applications have evolved significantly. Many technological and organizational developments have exerted an im...
J. P. Shim, Merrill Warkentin, James F. Courtney, ...