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CSCW
2000
ACM
15 years 10 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
SIGDOC
1999
ACM
15 years 10 months ago
Role-based access control in online authoring and publishing systems vs. document hierarchy
How to structure diverse (documentation) information sources of an enterprise and how to arrange a workflow with access control are two important issues for online authoring and p...
Zhongdong Zhang, Ernst Georg Haffner, Andreas Heue...
CAISE
1999
Springer
15 years 10 months ago
A Practical Approach to Access Heterogeneous and Distributed Databases
A common problem within most large corporations nowadays is the diversity of database systems that are employed by their many departments in the development of a product. Usually, ...
Fernando de Ferreira Rezende, Ulrich Hermsen, Geor...
ECOOPW
1999
Springer
15 years 10 months ago
Deriving Object-Oriented Frameworks from Domain Knowledge
Although a considerable number of successful frameworks have been developed during the last decade, designing a high-quality framework is still a difficult task. Generally, it is ...
Mehmet Aksit
ICIAP
1999
ACM
15 years 10 months ago
SAR Image Processing Using Artificial Intelligence Planning
—In recent times, improvements in imaging technology have made available an incredible array of information in image format. While powerful and sophisticated image processing sof...
Forest Fisher, Steve A. Chien, Edisanter Lo, Ronal...