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CIMCA
2005
IEEE
14 years 11 days ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
NIPS
2001
13 years 11 months ago
Laplacian Eigenmaps and Spectral Techniques for Embedding and Clustering
Drawing on the correspondence between the graph Laplacian, the Laplace-Beltrami operator on a manifold, and the connections to the heat equation, we propose a geometrically motiva...
Mikhail Belkin, Partha Niyogi
EDBT
2008
ACM
171views Database» more  EDBT 2008»
14 years 10 months ago
Replay-based approaches to revision processing in stream query engines
Data stream processing systems have become ubiquitous in academic and commercial sectors, with application areas that include financial services, network traffic analysis, battlef...
Anurag Maskey, Mitch Cherniack
BMCBI
2008
108views more  BMCBI 2008»
13 years 10 months ago
A nonparametric model for quality control of database search results in shotgun proteomics
Background: Analysis of complex samples with tandem mass spectrometry (MS/MS) has become routine in proteomic research. However, validation of database search results creates a bo...
Jiyang Zhang, Jianqi Li, Xin Liu, Hongwei Xie, Yun...
CODES
2007
IEEE
14 years 4 months ago
ESL design and HW/SW co-verification of high-end software defined radio platforms
Multiple wireless technologies are converging to run on personal handhelds. The plethora of communication standards next to the cost issues of deeper submicron processing require ...
A. C. H. Ng, J. W. Weijers, Miguel Glassee, Thomas...