End users are often cast as the weak link in computer security; they fall victim to social engineering and tend to know very little about security technology and policies. This pa...
The email communication system is threatened by unsolicited commercial email aka spam. In response, spam filters have been deployed widely to help reduce the amount of spam users ...
A prototype of computing technology--as a means to evaluate and communicate a good idea--is often an essential step towards useful, shipping products and towards a deeper understa...
William Jones, Jared M. Spool, Jonathan Grudin, Vi...
Design and research practitioners have applied probes in their design processes to find new ways of understanding user experience, allowing them to obtain a better understanding of...
Many researchers and practitioners in user experience design have turned towards social sciences to find ways to understand the social contexts in which both users and technologie...