How probes inform and influence the design process

Design and research practitioners have applied probes in their design processes to find new ways of understanding user experience, allowing them to obtain a better understanding of their users and to inspire their designs. Usually in design practice and research, project leaders and managers expect an ultimate solution emerging as a result of probing. However, in most cases such a direct connection is not evident as probes inform and influence the design process in many different ways. We provide illustrative examples of these ways based on a study related to bathroom use for a lighting system. We present a generalization of our findings on how probes can help inform other design processes. Categories and Subject Descriptors A.0 [GENERAL]: Conference Proceedings H.5.2: User interfaces, User-centered design

• Type: Conference
• Year: 2007
• Where: DPPI
• Authors: Andrés Lucero, Tatiana Lashina, Elmo M. A. Diederiks, Tuuli Mattelmäki
• Keywords: Better Understanding, Design Practice, Design Processes, DPPI 2007, Human Computer Interaction