Elaborating on the first stage in the User-Centered Design (UCD) process, understanding the user, this study questions whether it is sufficient to look at the use of interactive s...
Since attackers trust computer systems to tell them the truth, it may be effective for those systems to lie or mislead. This could waste the attacker's resources while permit...
A continuing problem in business today is the design of human-computer systems that respect how work actually gets done. The overarching context of work consists of activities, wh...
William J. Clancey, Patricia Sachs, Maarten Sierhu...
Human communication involves a number of nonverbal cues that are seemingly unintentional, unconscious, and automatic—both in their production and perception—and convey rich in...
Complexity of today's systems prevents designers from knowing everything about them and makes engineering them a difficult task for which classical engineering approaches are ...