Email is one of the most successful computer applications yet devised. Our empirical data show however, that although email was originally designed as a communications application...
Today’s email clients were designed for yesterday’s email. Originally, email was merely a communication medium. Today, people engage in a variety of complex behaviours using e...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is ...