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» Designing for email response management
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CHI
1996
ACM
14 years 1 months ago
Email Overload: Exploring Personal Information Management of Email
Email is one of the most successful computer applications yet devised. Our empirical data show however, that although email was originally designed as a communications application...
Steve Whittaker, Candace L. Sidner
CEAS
2005
Springer
14 years 3 months ago
Email Task Management: An Iterative Relational Learning Approach
Today’s email clients were designed for yesterday’s email. Originally, email was merely a communication medium. Today, people engage in a variety of complex behaviours using e...
Rinat Khoussainov, Nicholas Kushmerick
CHI
2004
ACM
14 years 10 months ago
Email task management styles: the cleaners and the keepers
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Jacek Gwizdka
CSCW
2006
ACM
14 years 3 months ago
Email overload at work: an analysis of factors associated with email strain
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
Laura A. Dabbish, Robert E. Kraut
CHI
2002
ACM
14 years 10 months ago
Reinventing the inbox: supporting the management of pending tasks in email
Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is ...
Jacek Gwizdka