459 search results - page 4 / 92 » Designing for email response management |
EMNLP
2008
13 years 11 months ago
2008
Compared to the telephone, email based customer care is increasingly becoming the preferred channel of communication for corporations and customers. Most email-based customer care...
CIKM
2007
Springer
14 years 4 months ago
2007
Springer
Emails are one of the most commonly used modern communication media these days; however, unsolicited emails obstruct this otherwise fast and convenient technology for information ...
CHI
2004
ACM
14 years 10 months ago
2004
ACM
1 Electronic mail has become the most widely used business productivity application. However, people increasingly feel frustrated by their email. They are overwhelmed by the volum...
IUI
2010
ACM
14 years 6 months ago
2010
ACM
RADAR is a multiagent system with a mixed-initiative user interface designed to help office workers cope with email overload. RADAR agents observe experts to learn models of their...
CEAS
2007
Springer
14 years 4 months ago
2007
Springer
In contextual computing, where cues beyond direct user input are used to trigger computation, one of the most daunting challenges is inferring what the user is doing. For the doma...