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» Development of an Ecological Decision Support System
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WSC
2007
13 years 10 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
KCAP
2005
ACM
14 years 2 months ago
Estimating similarity among collaboration contributions
The need for collaboration arises in many activities required for effective problem solving and decision making. We are developing Angler, a web-services tool that supports collab...
Kenneth S. Murray, John D. Lowrance, Douglas E. Ap...
STOC
1989
ACM
117views Algorithms» more  STOC 1989»
14 years 14 days ago
On the Theory of Average Case Complexity
This paper takes the next step in developing the theory of average case complexity initiated by Leonid A Levin. Previous works Levin 84, Gurevich 87, Venkatesan and Levin 88] have...
Shai Ben-David, Benny Chor, Oded Goldreich, Michae...
WSC
1998
13 years 9 months ago
The Use of Simulation in the Planning of the Dutch Railway Services
The design of a quality timetable for the Dutch Railways is a complex task, because of the characteristics of the railway services. The complexity of the network and the heavily i...
Jurjen S. Hooghiemstra, Maurice J. G. Tunisse
IPSJ
1994
138views more  IPSJ 1994»
13 years 9 months ago
The TSIMMIS Project: Integration of Heterogeneous Information Sources
The goal of the Tsimmis Project is to develop tools that facilitate the rapid integration of heterogeneous information sources that may include both structured and unstructured da...
Sudarshan S. Chawathe, Hector Garcia-Molina, Joach...