This paper describes the design and implementation of a virtual agent that is capable of providing customers in a 3D online shop with advice. Based on a product knowledge base, a c...
The objective of this research is the exploration how affective knowledge used in global controlling mechanisms for public information systems with lifelike presentation agents wil...
Building trust with users is crucial in a wide range of applications, such as advice-giving or financial transactions, and some minimal degree of trust is required in all applicat...
In this paper, we describe our experience with collecting and creating an annotated corpus of multi-party online conversations in a chat-room environment. This effort is part of a...