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135
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CIKM
2009
Springer
15 years 10 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
132
Voted
ISW
2009
Springer
15 years 10 months ago
Adding Trust to P2P Distribution of Paid Content
While peer-to-peer (P2P) file-sharing is a powerful and cost-effective content distribution model, most paid-for digital-content providers (CPs) use direct download to deliver th...
Alex Sherman, Angelos Stavrou, Jason Nieh, Angelos...
123
Voted
LOCA
2009
Springer
15 years 10 months ago
LOCK: A Highly Accurate, Easy-to-Use Location-Based Access Control System
With proliferation of ubiquitous computing, digital access is facing an increasing risk since unauthorized client located at any place may intrude a local server. Location Based Ac...
Yongcai Wang, Junhui Zhao, Toshikazu Fukushima
145
Voted
MHCI
2009
Springer
15 years 10 months ago
Fixed in time and "time in motion": mobility of vision through a SenseCam lens
SenseCam is an automatic wearable camera, often seen as a tool for the creation of digital memories. In this paper, we report findings from a field trial in which SenseCams were w...
Siân E. Lindley, Richard H. R. Harper, David...
135
Voted
FDG
2009
ACM
15 years 10 months ago
Exertion in networked games
Physical play familiar from sports activities is a favorite pastime across all cultures and has been attributed with many social, mental and physical health benefits. However, the...
Florian Mueller
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