IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
We propose a method for discovering the dependency relationships between the topics of documents shared in social networks using the latent social interactions, attempting to answ...
WebSplitter symbolizes the union of pervasive multi-device computing and collaborative multi-user computing. WebSplitter provides a unified XML framework that enables multi-device...
Many social Web sites allow users to annotate the content with descriptive metadata, such as tags, and more recently to organize content hierarchically. These types of structured ...
Anon Plangprasopchok, Kristina Lerman, Lise Getoor
A key question regarding the future of the semantic web is “how will we acquire structured information to populate the semantic web on a vast scale?” One approach is to enter t...
Tom M. Mitchell, Justin Betteridge, Andrew Carlson...