91 search results - page 5 / 19 » Discovering relationships between service and customer satis... |
WECWIS
2006
IEEE
14 years 1 months ago
2006
IEEE
Success in today’s marketing arena can often depend on companies embracing effective new technologies and integrating them into their business model. In the computing service su...
ISAMI
2010
13 years 5 months ago
2010
Intelligent Environments are supposed to act proactively anticipating user's needs and preferences in order to provide effective support. Therefore, learning user's frequ...
HICSS
2003
IEEE
14 years 23 days ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
CATA
2001
13 years 8 months ago
2001
This paper is part of a larger study of remote print defect diagnosis. The goals of the integrated print defect diagnosis system are to reduce diagnosis time, streamline communica...
JKM
2007
13 years 7 months ago
2007
Purpose – The purpose of this paper is to suggest and empirically test a model that explains employee capabilities from the knowledge-based perspective. In this model, human cap...