91 search results - page 8 / 19 » Discovering relationships between service and customer satis... |
NOMS
1998
IEEE
13 years 11 months ago
1998
IEEE
Network Management Forum (NMF) has defined a set of basic business processes dealing with major TMN service management functions such as performance management, fault management, b...
AI
2007
Springer
13 years 11 months ago
2007
Springer
Different types of rules are mined from transaction databases often with the goal of improving sales and services. In this paper, we link the interestingness of rules with the cont...
IADIS
2004
13 years 8 months ago
2004
As e-commerce is considered an excellent alternative for business to reach new customers, interests in design principles for e-commerce websites, are increasing. However, not many...
HICSS
2002
IEEE
14 years 13 days ago
2002
IEEE
For several years, the financial services industry has discovered the opportunities of different channels like the Internet, call-centers, WAP etc. Many banks built up separate di...
WEBI
2010
Springer
13 years 5 months ago
2010
Springer
Abstract--This paper describes an Open Linked Data backlinking service, a generic architecture component to support the discovery of useful links between items across highly connec...