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COMPSAC
2002
IEEE
14 years 22 days ago
On the Business Impact of Software Process Improvement
Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
ATAL
2006
Springer
13 years 11 months ago
Toward an understanding of the impact of software personal assistants on human organizations
Intelligent software personal assistants for human organizations are an active research area within the multiagent community. However, while many capabilities for these software p...
Steven Okamoto, Paul Scerri, Katia P. Sycara
ICPPW
2000
IEEE
14 years 5 days ago
Managing Soft QoS Requirements in Distributed Systems
Abstract. We address the problem of Quality of Service (QoS) requirements for multimedia applications (e.g., distance education, telemedicine, electronic commerce). These applicati...
Gary Molenkamp, Michael Katchabaw, Hanan Lutfiyya,...
POLICY
2001
Springer
14 years 6 days ago
Issues in Managing Soft QoS Requirements in Distributed Systems Using a Policy-Based Framework
Abstract. We address the problem of Quality of Service (QoS) requirements for multimedia applications (e.g., distance education, telemedicine, electronic commerce). These applicati...
Hanan Lutfiyya, Gary Molenkamp, Michael Katchabaw,...
ISESE
2002
IEEE
14 years 21 days ago
The Appropriateness of Gutman's Means-End Chain Model in Software Evaluation
The primary objective of this paper was to examine the extent to which Gutman’s Means-End Chain Model can be used to describe the influences given to the choice of characteristi...
Bernard Wong