We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
Grids are facing the challenge of seamless integration of the grid power into everyday use. One critical component for this integration is responsiveness, the capacity to support o...
The IEEE802.11e defines a MAC protocol, which provides EDCA (enhanced distributed channel access) and HCCA (HCF controlled channel access) to support differentiation service over W...
Broadband access provides users with high speed, always-on connectivity to the Internet. Due to its superiority, broadband is seen as the way for consumers and firms to exploit th...
Differentiated Services (DiffServ)-aware network potentially can provide the next generation platform for multimedia support in the Internet. In this work we look at improving band...