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WINET
2002
13 years 7 months ago
2002
In this paper, the arrival of calls (i.e., new and handoff calls) in a personal communications services (PCS) network is modeled by a Markov arrival process (MAP) in which we allow...
LCN
2005
IEEE
14 years 1 months ago
2005
IEEE
Despite recent advancements in cellular phone network infrastructure, survivability of the calls is still an open issue. Important business calls and tele-conferences cannot benef...
BROADNETS
2007
IEEE
14 years 1 months ago
2007
IEEE
— The expected VoIP call capacity in a one hop IEEE 802.11b network with G.711 voice codec is about 85 simultaneous calls, but the actual observed capacity is only 5 calls even a...
POLICY
2007
Springer
14 years 1 months ago
2007
Springer
A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...
WSC
2007
13 years 10 months ago
2007
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...