As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Since the early 1970's a number of models have been proposed for estimating software reliability. However, the realism of many of the underlying assumptions and the applicabi...
We present a branch-and-bound algorithm for minimizing a convex quadratic objective function over integer variables subject to convex constraints. In a given node of the enumerati...
Abstract. Monads are a well-established tool for modelling various computational effects. They form the semantic basis of Moggi’s computational metalanguage, the metalanguage of ...
Background: Growing interest on biological pathways has called for new statistical methods for modeling and testing a genetic pathway effect on a health outcome. The fact that gen...