Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Knowledge intensive engineering aims at flexible applications of a variety of product life cycle knowledge, such as design, manufacturing, operations, maintenance, and recycling. ...
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
Effective document classification is a long-pursued goal in knowledge management. This paper proposes a novel hybrid approach of semantic representation and statistical measuremen...
This two-day workshop examines the ways that on-line communities create and refine their shared resources, including both the formal and observable artifacts (documents, chats, th...