The mobile phone has become one of the essential objects that people carry when they leave home. By conducting a series of street interviews in 11 cities on 4 continents, we attemp...
People now routinely carry radio frequency identification (RFID) tags – in passports, driver’s licenses, credit cards, and other identifying cards – where nearby RFID reader...
Nicolai Marquardt, Alex S. Taylor, Nicolas Villar,...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Acts of interpersonal touch – a touch shared between two people – are used by couples to communicate in a simple and emotionally intimate way. In this paper, we argue that the ...
Apologizing or praising has various effects on people’s motivation levels. One way to employ emotions in computerized environments is to present humanized messages like apologet...