There exists a very diverse range of views and perceptions about KM and a need to appreciate these issues and concerns among different communities of knowledge workers. Our resear...
Empathy is a fundamental component of positive and productive human relationships. In the context of civic engagement, the ability to "stand in the shoes of another" inc...
In designing for engagement at a public multi-touch installation, we identified supporting multiple users and allowing for gradual discovery as challenges. In this paper, we prese...
Giulio Jacucci, Ann Morrison, Gabriela T. Richard,...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Abstract. The paper describes a complex e-learning experiment that has involved over 700 students that attended the Human-Computer Interaction course at the "Politehnica"...
Stefan Trausan-Matu, Vlad Posea, Traian Rebedea, C...