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PERSUASIVE
2009
Springer
14 years 2 months ago
Persuading users through counseling dialogue with a conversational agent
We present an empirical study of the effect of a computer agent designed to engage a user in a persuasive counseling dialogue on attitudes towards regular exercise. We used two ma...
Daniel Schulman, Timothy W. Bickmore
ATAL
2003
Springer
14 years 22 days ago
Can software agents influence human relations?: balance theory in agent-mediated communities
We sought to create a social embodied conversational agent to support group interactions, using ‘balance theory’ from social science research on human-human relations. We cond...
Hideyuki Nakanishi, Satoshi Nakazawa, Toru Ishida,...
CHI
2003
ACM
14 years 23 days ago
Understanding and enhancing call centre computer-
There are many interactions that take place at a call centre; between the customer and agent, the agent and computer, and indirectly between the customer and computer. This paper ...
Anette Steel
CHI
2002
ACM
14 years 7 months ago
Gaze behavior of talking faces makes a difference
We present the results of an experiment investigating the effects of a talking head's gaze behavior on the user's quality assessment of the interface. We compared a vers...
Ivo van Es, Dirk Heylen, Betsy van Dijk, Anton Nij...
ATAL
2005
Springer
14 years 1 months ago
Catch me if you can: exploring lying agents in social settings
Embodied conversational agents become more and more realistic concerning their conversational and their nonverbal behaviors. But if the information conveyed nonverbally exhibits c...
Matthias Rehm, Elisabeth André