: Virtual professional communities provide an environment for professionals to share their knowledge and develop their skills without geographical constraints. Virtual professional...
One of the main tasks of workflow management systems is the coordination of activities in business processes. This paper introduces a solution framework to support adaptive workfl...
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...
Long transactions cause pragmatic problems for workflow systems – as the transaction is moving, so is the surrounding world. We look at three scenarios in which external events ...