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BTW
2009
Springer
114views Database» more  BTW 2009»
14 years 3 months ago
Value Demonstration of Embedded Analytics for Front Office Applications
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
Erik Nijkamp, Martin Oberhofer, Albert Maier
CSCW
2004
ACM
14 years 2 months ago
Digital backchannels in shared physical spaces: attention, intention and contention
There are a variety of digital tools for enabling people who are separated by time and space to communicate and collaborate on shared interests and tasks. The widespread use of so...
Joseph F. McCarthy, Danah Boyd, Elizabeth F. Churc...
CHI
2008
ACM
14 years 9 months ago
The cost of interrupted work: more speed and stress
We performed an empirical study to investigate whether the context of interruptions makes a difference. We found that context does not make a difference but surprisingly, people c...
Gloria Mark, Daniela Gudith, Ulrich Klocke
STORAGESS
2005
ACM
14 years 2 months ago
The evolution of storage service providers: techniques and challenges to outsourcing storage
As enterprise storage needs grow, it is challenging to manage storage systems. The costs of locally managing, supporting, and maintaining resilience in storage systems has skyrock...
Ragib Hasan, William Yurcik, Suvda Myagmar
CCECE
2006
IEEE
14 years 2 months ago
A Dynamic Associative E-Learning Model based on a Spreading Activation Network
Presenting information to an e-learning environment is a challenge, mostly, because ofthe hypertextlhypermedia nature and the richness ofthe context and information provides. This...
Phongchai Nilas, Nilamit Nilas, Somsak Mitatha