Contextual development differs from traditional user interface development in several ways: It focuses on the context of usage and the user population rather than on the technical...
Multimedia applications are emerging in education, information dissemination, entertainment, as well as many other applications. The stringent requirements of such applications ma...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Many studies have been conducted on supporting communication in home and office spaces, but relatively few studies have explored supporting communication in large-scale public spa...
Sketch-based tools provide a more human centered design environment than traditional widget-based computer design software. A number of sketch tools exist that support specific de...