Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
We present All Together Now (ATN), a tool for visualizing localized activities involving both local and remote actors. ATN presents each user with a webpage containing a common vi...
Although Wikipedia has increasingly attracted attention for its in-depth and timely coverage of breaking news stories, the social dynamics of how Wikipedia editors process breakin...
Task dependencies drive the need to coordinate work activities. We describe a technique for using automatically generated archival data to compute coordination requirements, i.e.,...
Marcelo Cataldo, Patrick Wagstrom, James D. Herbsl...
A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis...