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» Evaluating Quality of Service for Service Level Agreements
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EGOV
2009
Springer
14 years 2 months ago
A Multiple-Item Scale for Assessing E-Government Service Quality
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...
Xenia Papadomichelaki, Gregoris Mentzas
SAC
2004
ACM
14 years 1 months ago
Web Services for E-commerce: guaranteeing security access and quality of service
Being E-commerce one of the most critical Internet application, it is fundamental to employ technologies which guarantee not only secure transactions but also an adequate quality ...
Mario Bravetti, Roberto Lucchi, Gianluigi Zavattar...
ICSOC
2010
Springer
13 years 5 months ago
Efficient QoS-Aware Service Composition with a Probabilistic Service Selection Policy
Service-Oriented Architecture enables the composition of loosely coupled services provided with varying Quality of Service (QoS) levels. Given a composition, finding the set of ser...
Adrian Klein, Fuyuki Ishikawa, Shinichi Honiden
IEEECIT
2005
IEEE
14 years 1 months ago
Interactive Web Service Choice-Making Based on Extended QoS Model
: Quality of Service (QoS) is a key factor in Web service advertising, choosing and runtime monitoring. Web service QoS is multi-faceted, fuzzy and dynamic. Current researches focu...
Yujie Mou, Jian Cao, Shen-sheng Zhang, Jianhong Zh...
HIPC
2004
Springer
14 years 1 months ago
Leveraging Public Resource Pools to Improve the Service Compliances of Computing Utilities
Computing utilities are emerging as an important part of the infrastructure for outsourcing computer services. One of the major objectives of computing utilities is to maximize the...
Shah Asaduzzaman, Muthucumaru Maheswaran