This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
In this paper we propose to include two up-to-date separate concepts, namely social computing and usability metrics, in intelligent interaction agents to enhance a user-centred, ad...
Over the years the software engineering community has increasingly realized the important role software architecture plays in fulfilling the quality requirements of a system. The ...
Software architects have techniques to deal with many quality attributes such as performance, reliability, and maintainability. Usability, however, has traditionally been concerned...
The Cognitive Dimensions framework outlined here is generalised broad-brush approach to usability evaluation for all types of information artifact, from programming languages thro...