Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Modern real-time systems must be designed to be highly adaptable, reacting to aperiodic events in a predictable manner and exhibiting graceful degradation in overload scenarios wh...
George Lima, Eduardo Camponogara, Ana Carolina Sok...
Abstract. This paper presents a case-based approach to decision support for diabetes management in patients with Type 1 diabetes on insulin pump therapy. To avoid serious disease c...
Most of the efforts conducted on services nowadays are focusing on aspects related to data and control flow, often disregarding the main goal of the future Internet of services, na...
The proliferation of Geo-Information (GI) production in web-based collaboration environments such as mapping mashups built on top of mapping APIs such as GoogleMaps API poses new c...