Electronic commerce is emerging as a major application area for database systems. A large number of e-commerce stores provide electronic product catalogs that allow customers to s...
The Internet is going through several major changes. It has become a vehicle of Web services rather than just a repository of information. Many organizations are putting their cor...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
Knowledge management (KM) is emerging as one of the most powerful management tools in today's manufacturing. It looks at the company resources in order to gain competitive ad...
Rajkumar Roy, Francisco M. del Rey, Bert van Wegen...
Enterprise Resource Planning (ERP) and related systems such as Supply Chain Management (SCM) and Customer Relationship Management (CRM) are incorporating decision support tools an...