: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
The foundations of support for any business process lie in understanding the needs of people, the stakeholders in business processes and support systems. Stakeholder analysis has b...
Process modeling and simulation was introduced to the Timberland Co. in order to help improve the company's increasingly complex and cross-functional business processes. Two ...
Abstract. This paper presents a methodology for deriving business process descriptions based on terms in business contract. The aim is to assist process modellers in structuring co...
Zoran Milosevic, Shazia Wasim Sadiq, Maria E. Orlo...
The paper discusses information and knowledge as the primary factors conditioning the efficiency of decision taking processes. Business Intelligence systems and Expert Systems are...