677 search results - page 29 / 136 » Evolving standards for IT service management |
SOPR
1998
13 years 7 months ago
1998
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
ICON
2007
IEEE
14 years 2 months ago
2007
IEEE
—The IEEE 802.11e standard has been developed to provide quality of service (QoS) support to a wireless local area network (WLAN). The framework for the standard is defined such...
LCN
2005
IEEE
14 years 1 months ago
2005
IEEE
This paper presents a framework for managing dynamic Service Level Specification (SLS) in Differentiated Services (diffserv) networks. In the considered scenario, the configuratio...
WECWIS
2002
IEEE
14 years 18 days ago
2002
IEEE
This paper presents a solution to achieve dynamic Inter-enterprise workflow management using the eservices provided by collaborative e-business enterprises. E-services are distrib...
WECWIS
2008
IEEE
14 years 2 months ago
2008
IEEE
The collaboration landscape evolves rapidly by allowing people to participate in ad-hoc and process-centric collaborations. Thus, it is important to support humans in managing hig...