103 search results - page 2 / 21 » Excellence in Service: The Enabling Power of Well Managed Te... |
ISCC
1999
IEEE
13 years 11 months ago
1999
IEEE
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
VLC
2002
13 years 7 months ago
2002
In this paper, we introduce an XML-based Hierarchical QoS Markup Language, called HQML, to enhance distributed multimedia applications on the World Wide Web (WWW) with Quality of ...
SIGUCCS
2003
ACM
14 years 18 days ago
2003
ACM
IAT Services, the central Information Technology group at the University of Missouri-Columbia, operates computing sites in general access, classroom, and residence hall settings. ...
JTAER
2007
13 years 7 months ago
2007
Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–go...
ICWS
2004
IEEE
13 years 8 months ago
2004
IEEE
Web Services constitute a set of technologies that many believe will change the web communication landscape within the next few years. They offer standardized and easy communicati...