in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
The Public Domain (PD) always serves as an agent to provide better and reliable services and information to citizens. Recent advancements in technology, citizen-demand and new pub...
Marinos Themistocleous, Zahir Irani, Peter E. D. L...
Creating Internet services for a specific auditorium involves technical, organizational and sociological challenges to developers, processes and used technologies. Authoring and d...
The GEMSS project has developed a service-oriented Grid that supports the provision of medical simulation services by service providers to clients such as hospitals. We outline the...
Stuart E. Middleton, Mike Surridge, Siegfried Benk...
The management of non-functional goals, or Service Level Agreements (SLA), in the development of business processes in a Service Oriented Architecture often requires much manual a...
Vinod Muthusamy, Hans-Arno Jacobsen, Phil Coulthar...