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» Exploring User Satisfaction in a Tutorial Dialogue System
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CHI
2006
ACM
14 years 7 months ago
The effect of miscommunication rate on user response preferences
We report results from a small Wizard-of-Oz study investigating user responses to miscommunications in speech dialogue systems. We explore the separate and joint effects of miscom...
Carolyn Penstein Rosé, Hua Ai, Thomas Harri...
UM
2001
Springer
13 years 12 months ago
User Modelling as an Aid for Human Web Assistants
This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
Johan Aberg, Nahid Shahmehri
WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
13 years 12 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
CHI
2006
ACM
14 years 7 months ago
An interactive speech interface for summarizing agile project planning meetings
In this paper we present an autonomous meeting summarizer that transcribes an agile planning meeting and produces a textual summary of the discussion. We explore the issues involv...
Shelly Park, Jörg Denzinger, Frank Maurer, Eh...
AIEDU
2005
89views more  AIEDU 2005»
13 years 7 months ago
An Evaluation of a Hybrid Language Understanding Approach for Robust Selection of Tutoring Goals
In this paper, we explore the problem of selecting appropriate interventions for students based on an analysis of their interactions with a tutoring system. In the context of the W...
Carolyn Penstein Rosé, Kurt VanLehn