Users increasingly rely on their mobile devices to search local entities, typically businesses, while on the go. Even though recent work has recognized that the ranking signals in...
The HuGeMap database stores the major genetic and physical maps of the human genome. It is also interconnected with the gene radiation hybrid mapping database RHdb. HuGeMap is acc...
Response time is a key factor of any e-Commerce application, and a set of solutions have been proposed to provide low response time despite network congestions or failures. Being ...
The growing stream of content placed on the Web provides a huge collection of textual resources. People share their experiences on-line, ventilate their opinions (and frustrations...
Erik Boiy, Pieter Hens, Koen Deschacht, Marie-Fran...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...