After brie y reviewing the basic notions and terminology of active rules and relating them to production rules and deductive rules, respectively, we survey a number of formal appro...
The emerging area of business process intelligence attempts to enhance the analytical capabilities of business process management systems by employing data warehousing and mining t...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Abstract. Due to the complexity and uncertainties, the engineering process requires dynamic collaborations among the heterogeneous systems and human interactions. In this paper, we...
Jian Cao, Jie Wang, Shen-sheng Zhang, Minglu Li, K...
A top-down approach for workflow design is proposed in the framework of Petri net theory. Simple but powerful refinement rules are proposed that guarantee soundness of the resultin...
Piotr Chrzastowski-Wachtel, Boualem Benatallah, Ra...