Today, Web pages are usually accessed using text search engines, whereas documents stored in the deep Web are accessed through domain-specific Web portals. These portals rely on e...
The success of popular algorithms such as k-means clustering or nearest neighbor searches depend on the assumption that the underlying distance functions reflect domain-specific n...
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...
Many users are familiar with the interesting but limited functionality of Data Detector interfaces like Microsoft's Smart Tags and Google's AutoLink. In this paper we si...