Service order provisioning is an important telecommunication application that automates the process of providing telephone services in response to the customer requests. It is an ...
Mansoor Ansari, Linda Ness, Marek Rusinkiewicz, Am...
Web service paradigm and related technologies have provided favorable means for the realization of collaborative business processes. From both conceptual and implementation points...
Mainstream business process modelling techniques promote a design paradigm wherein the activities that may be performed within a case, together with their usual execution order, f...
Guy Redding, Marlon Dumas, Arthur H. M. ter Hofste...
The Web is rapidly becoming the platform through which many companies deliver services to businesses and individual customers. E-Services are typically delivered point-to-point; h...
Abstract. The lack of flexibility is often seen as an inhibitor for the successful application of workflow technology. Many researchers have proposed different ways of addressin...
Wil M. P. van der Aalst, Michael Adams, Arthur H. ...