As universities seek to adopt increased e-business, e-commerce and e-learning initiates, the overall approach taken for security management within the organisation plays an increa...
The paradigm of service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development but also in business process ...
Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project C...
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Most practising software architects operate within an architecture framework which is a coordinated set of viewpoints, models and notations prescribed for them. Whereas architectu...
Rich Hilliard, Ivano Malavolta, Henry Muccini, Pat...