This paper describes a project that uses real-world computer-troubleshooting scenarios to test and expand upon the latest research and technical knowledge in the area of procedura...
Axel Roesler, Connie Douglass-Olberg, David Brunet...
Numerous interaction techniques have been developed that make “virtual” pointing at targets in graphical user interfaces easier than analogous physical pointing tasks by invok...
Conducting research using the web is often an iterative process of collecting, comparing and contrasting information. Not surprisingly, web-based research tasks habitually span mu...
Navigation services (e.g., in-car navigation systems and online mapping sites) compute routes between two locations to help users navigate. However, these routes may direct users ...
Kayur Patel, Mike Y. Chen, Ian E. Smith, James A. ...
Before Feature Reduction System (FRS) was developed, software engineers were required to use multiple independent web-based information-reporting systems when conducting multiple ...
Hoh Peter In, Thomas Foster, Jason Surprise, Sung-...