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» Formalizing Service Interactions
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ICWE
2010
Springer
15 years 4 months ago
Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements
:  Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
PUC
2007
84views more  PUC 2007»
15 years 2 months ago
Interacting with mobile services: an evaluation of camera-phones and visual tags
We present a study of using camera-phones and visual-tags to access mobile services. Firstly, a userexperience study is described in which participants were both observed learning ...
Eleanor F. Toye, Richard Sharp, Anil Madhavapeddy,...
INFOCOM
2002
IEEE
15 years 7 months ago
Improving the Performance of Interactive TCP Applications using Service Differentiation
Abstract—Interactive TCP applications, such as Telnet and the Web, are particularly sensitive to network congestion. Indeed, congestion-induced queuing and packet loss can be a s...
Waël Noureddine, Fouad A. Tobagi
135
Voted
GLOBECOM
2007
IEEE
15 years 9 months ago
Resource Allocation for Conversational, Streaming, and Interactive Services in Cellular/WLAN Interworking
— Multi-service support is an important motivation for interworking between the cellular network and wireless local area networks (WLANs). The complementary strengths of the two ...
Wei Song, Weihua Zhuang
AIED
2009
Springer
15 years 13 days ago
Exploiting Partial Problem Spaces Learned from Users' Interactions to Provide Key Tutoring Services in Procedural and Ill-Define
In previous works, we showed how sequential pattern mining can be used to extract a partial problem space from logged user interactions for a procedural and ill-defined domain wher...
Philippe Fournier-Viger, Roger Nkambou, Engelbert ...